The current world is fast transforming. Technology has not
been the key engine behind this transformation. As a matter of fact technology has greatly impacted the way people do their
online shopping in Kenya.
With the proliferation of electronic devices the number of
online population in Kenya has increased tremendously.
The following are some the technology developments that has
influenced online shopping activities in Kenya.
Reasons for the tremendous increase in online shopping in Kenya
Proliferation of electronic gadgets
There has been an out-pour of a wide range of electronic
devices in the country. They range from mobile phones to tablets, desktop and
laptop computers. As a matter of fact mobiles phones have become popular as
they are now considered a basic necessity for every individual and in every household.
With a mobile phone, one can be able to access a variety of goods and services
online without necessarily paying a physical visit to the seller.
The availability of cheap laptop computers and tablets are
also to a greater extent contributing this growth in
online shopping. With a
laptop computer that has access to the internet, one would be able to search
for goods and services easily online.
Availability of cheap internet connection in the country
The internet has become affordable in Kenya today. There are
many international and local companies that are competing in this space thereby
making the internet access costs easier for consumers and businesses. This
coupled with the proliferation of cheap computing gadgets has tremendously affected
online shopping in Kenya.
Online payment mechanisms
We are talking of technologies like mpesa and airtel money. These
gateways greatly made it convenient for Kenyan people to pay for goods and
services online. Besides, Internet service providers have partnered with local
banks to provide cashless fare payment system. Although this idea did not pick
up as expected, it is a positive indicator that Kenya is making strides in
technology that is to a great extent influencing the whole concept of online
shopping.
It would be wise to anticipate that by the year 2030 Kenya
is going to be a completely paperless economy.
Social media platforms
Social media platforms have been mushrooming in the past
decade. There are a wide range of platforms that have been developed in this
space. These include facebook, linkedin, twwiter and youtube just to mention
but a few. They are the major social networking sites at present. lot of people
rely on facebook for example to look for goods and services online. Companies
take this as an advantage and advertise their goods and services targeting
potential customers on these platforms.
Consumers as a result turn to these channels in pursuit
items of their interest. The channels attract a high number of subscribers per
single day and therefore contributing the growth of online shopping activities
in the country.
Search Engines
Search engines play an important role in online shopping in general.
People type in keywords depending on what they are looking for online and they
return relevant results based on the search query.It is the most convenient way
for consumers looking for goods and services online as search engines provide
those results based on your current location. Businesses have turned to these
platforms to advertise their goods and services with a small fee.
Online classifieds E-commerce Websites
Classifieds platforms have been on the rising trend in Kenya.
The impact on online shopping by these developments is immense. People upload pictures
of products they want to sell for example at the comfort of their homes. This
owes to the fact that there is a huge number of consumers looking for these
products and services on the same platform thereby making them popular for
online shopping in Kenya.